The intelligent operating system for travel teams

One platform to understand, execute and manage travel operations.

Fliwise brings conversational intelligence, controlled execution and operational records together through Orbit, Atlas and Nexus.

Orbit understands. Atlas executes. Nexus remembers.

Designed forTMCsTravel agenciesCorporate travel teams
ONE CONTINUOUS TRAVEL OPERATION Connected
AM
REQUEST TO ORBIT

“Find policy-compliant options to London and prepare a quotation.”

01 · ORBITUnderstandsIntent, context and clarification
02 · ATLASExecutesWorkflow, providers and controls
03 · NEXUSRemembersTraveller, request and trip record
BACK THROUGH ORBITStructured options ready for the agentRefine, continue or take the next action
↺ Context and operational history continue across every interaction

ONE CONNECTED PLATFORM

Orbit understands. Atlas executes. Nexus remembers.

THE FLIWISE PRODUCT FAMILY

Three connected layers.
One travel operation.

One continuous system

ConversationIntentExecutionRecordContinuation

Orbit provides the intelligent conversation. Atlas runs the travel operation. Nexus keeps the complete operational record.

CONTEXT, ACTION AND OPERATIONAL HISTORY STAY CONNECTED
ORBITUnderstands
ATLASExecutes
NEXUSRemembers
01
CONVERSATIONAL INTELLIGENCE

Fliwise Orbit

Interact naturally with your travel operation.

Orbit understands requests, maintains context, asks intelligent clarifying questions and orchestrates the right tools and workflows.

  • Conversational request intake
  • Context-aware refinement
  • Intelligent clarification
  • Tool orchestration
  • Recommendation synthesis
  • Agent and user assistance
02
TRAVEL EXECUTION

Fliwise Atlas

Run every workflow with control.

Atlas executes tenant-specific travel workflows using configured providers, policies, controls and commercial rules.

  • Search and booking workflows
  • Policy and preference application
  • Agency pricing logic
  • Provider execution
  • Controlled automation
  • Exception handling
03
OPERATIONS AND RELATIONSHIPS

Fliwise Nexus

Keep every request, traveller and trip connected.

Nexus provides the operational record for travel relationships, requests, trips, documents, approvals and servicing activity.

  • Customer and traveller records
  • Request and trip management
  • Ticket and document records
  • Approvals and servicing
  • Operational history
  • Reporting and audit visibility
CONNECTED BY DESIGN

Different responsibilities. One continuous travel operation.

Context-awareTenant-specificPermission-awareConfigurableControlledOperationalReliable records
Explore the platform
BUILT FOR REAL TRAVEL OPERATIONS

One platform across the work your teams handle every day.

Each use case brings conversational intelligence, tenant-specific execution and reliable operational records together.

01

Agent-assisted quotations

Orbit refines the request. Atlas searches and applies agency rules. Nexus keeps the traveller, trip and quotation history connected.

02

Autonomous request handling

Orbit manages conversation and clarification. Atlas runs approved workflows and exception logic. Nexus maintains the operational record.

03

Ticket and trip operations

Nexus supplies the trip context. Atlas performs configured servicing workflows. Orbit gives agents conversational control.

04

Flight-status assistance

Orbit understands the question. Atlas retrieves live operational information. Nexus connects the right traveller and trip context.

HOW THE PLATFORM WORKS

Three layers. One continuous travel operation.

The result returns through Orbit so the user can refine, continue or take the next action. Every interaction strengthens the connected operational context.

01

Understand with Orbit

Natural-language intent, context, constraints and the required action are understood.

02

Execute with Atlas

The tenant-specific workflow runs through configured providers, policies and controls.

03

Record with Nexus

Traveller, request, trip and servicing records are created or updated.

04

Continue through Orbit

The result is presented conversationally, ready to refine or continue.

ORBIT · ACTIVE CONVERSATION Connected
AM
INBOUND REQUEST · EMAIL

“I need to travel from Bengaluru to London next month for our customer workshop.”

ATLAS · CONTROLLED EXECUTION

Bengaluru → London

WORKFLOWFlight quotation

PROVIDERConfigured source

POLICYApplied

CONTROLAgent review required

Nexus record updatedTraveller context connectedContinue in Orbit ↺
FOR LEADERS AND FRONTLINE TEAMS

Control the operation. Simplify the work.

Give operational leaders visibility, standardised workflows and reliable records—while helping agents handle requests faster with context and conversational control.

Book a working session
FOR OPERATIONAL LEADERS

Visibility and standardisation

Configurable workflows, controlled automation and one connected operational record.

FOR AGENTS & SERVICING TEAMS

Context without the chase

Less repetitive work, faster handling and easier access to the information behind every trip.

THE FLIWISE OUTCOME

Human control where required

Permission-aware actions and defined exception handling keep people in control.

INTERFACES INTO ORBIT

Start where the conversation already happens.

Channels provide access to the same connected Fliwise platform. They are interfaces—not separate products.

AVAILABLE FOR PILOTSEmailNatural request intake
AVAILABLE FOR PILOTSTravel DeskWorkspace access for teams
UPCOMINGWhatsApp & VoiceMobile and spoken access
UPCOMINGSlack & TeamsAccess inside collaboration tools
CONTROLLED BY DESIGN

Automation with operational boundaries.

Atlas supports autonomous execution only within configured workflows, tenant-specific controls and permission-aware actions.

ConfigurableWorkflows reflect each organisation's operation
Permission-awareActions respect defined access and controls
AccountableExceptions, activity and records remain visible
DATA PRIVACY

Travel data deserves thoughtful handling.

Fliwise is designed around data minimization and purpose-limited processing, using only the information required to support each travel request.

01

Minimize before processing

Quoted email history, signatures and unnecessary content are removed where appropriate before AI-assisted processing.

02

Protect sensitive identifiers

Controls identify and mask common personal, payment and travel identifiers to reduce unnecessary exposure.

03

Keep handling accountable

Operational events and access controls provide oversight while limiting exposure of raw personal content.

Retention, data residency, subprocessors and customer-specific privacy requirements are agreed during onboarding. These safeguards are not presented as an external certification.

THE TEAM

Founders behind Fliwise

Deep travel-domain experience and engineering leadership, brought together to build better corporate travel operations.

Raghuram Kolathu

FOUNDER & CEO

20+ years across corporate travel, payments, travel and expense, and enterprise expense management. Brings hands-on experience in travel operations, TMC servicing and enterprise customer workflows.

Domain
Corporate travel, T&E, payments and expense management
Focus
Product architecture, TMC partnerships and go-to-market

Mahesh Lal

CO-FOUNDER & CTO

16+ years in engineering leadership, systems architecture and product-led technology delivery. Leads the technical foundation behind Fliwise's travel operations platform.

Published
Author of Neo4j Graph Data Modeling, Packt
Focus
Engineering leadership, AI/ML systems and platform architecture
ONE CONNECTED TRAVEL OPERATION

Understand. Execute.
Remember.

See how Orbit, Atlas and Nexus can work together across your travel operation.

Book a working session